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Quality Promotion Office

Head of Office: 
Eng. Ahmad Fuad

The Quality Promotion Department was created to ensure that quality standards are upheld in both academic and administrative areas of the university, and to monitor the quality of operations and procedures throughout the university's faculties. The Arab American University is also notable for being the first university in Palestine to receive ISO 9001 certification for administrative quality, and for implementing international best practices in academic quality, such as those set by the Association for Dental Education in Europe (ADEE) and the American Accreditation for Engineering and Technology (ABET).


Ensure excellence in the outcomes of the learning, teaching, scientific research, and community service processes.


Creating an optimal educational environment by implementing top practices in both academics and administration, promoting excellence, innovation, and competition, with the goal of reaching international standards within the limitations of logistics, personnel, and resources.

  1. Improve the university's reputation and standing both locally and internationally.
  2. Foster a culture of ongoing academic and administrative quality improvement throughout the university.
  3. Use measurement and data analysis tools, as well as feedback, to drive ongoing performance improvement.
  4. Adopt local and international quality standards in university faculties and departments to underpin academic and administrative processes.
Contact Information: 

E-mail: QPDataaup.edu
Phone #: 04-2418888 |聽Ext.: 1142